Service 06 — AGNDA Front Desk for law firms
A potential client who reaches voicemail often calls the next firm. AGNDA Front Desk answers your firm's phone 24/7 in English and Spanish, answers common questions, books consultations on your calendar and transfers urgent calls to the right person.
Why it matters
Someone after an accident or facing a legal problem usually calls several firms. The first to answer has the best shot.
Your team can't always step out to answer the phone, and your front desk can't answer two lines at once.
Accidents and arrests don't happen 9 to 5. After-hours callers want to talk to someone now.
For personal injury and other practices, one missed call can be one lost case.
What it does
Set up around your practice areas, office hours and team. AGNDA Front Desk answers questions about your firm; it doesn't give legal advice. AGNDA Front Desk isn't plug and play like a Netflix subscription. Every business answers the phone differently, so we learn how yours works and build the receptionist around it. That's why it's quote-based.
Nights, weekends and while your team is in court. Callers reach your firm, not voicemail.
Connects to your calendars and books consultations while the caller is on the phone.
You decide what counts as urgent and who should take it. Those calls go straight to that person.
Practice areas, office hours, location and the other questions your front desk hears every day.
Every caller can be helped in English or Spanish, which matters for many personal injury and family law practices.
We learn how your firm handles calls, set it up, test it and update it as your practice changes.
Is this you?
AGNDA Front Desk isn't plug and play like a Netflix subscription. Every business answers the phone differently, so we learn how yours works and build the receptionist around it. That's why it's quote-based.
How we set it up
We learn your business: services, hours, service area, the questions callers ask, and what counts as urgent.
We set up AGNDA Front Desk around your answers, your calendars and who each urgent call should go to.
We call it ourselves, in English and Spanish, until it handles your real calls the way you would.
Your calls start getting answered, day and night. As your business changes, we update it.
Questions
Don't see your question? Ask it on a free call, or email Ray@agnda.biz.
AGNDA Front Desk answers your firm's calls 24/7 in English and Spanish, answers common questions about your firm, books consultations on your calendar and transfers urgent calls to the right person.
No. AGNDA Front Desk answers questions about your firm, such as practice areas, hours and location, and books consultations. Legal questions go to your attorneys.
Yes. We set it up for personal injury, family law and other practices, around how your firm takes new calls.
It's quote-based. We learn your practice areas, hours and how your firm handles calls first, then give you a quote.
No. AGNDA Front Desk isn't plug and play. We build and test it around your firm before it goes live.
Tell us how your firm handles calls today, including after hours. We'll show you how AGNDA Front Desk would answer them and send a quote.