Service 06 — AGNDA Front Desk for HVAC companies
When the AC dies in July, homeowners call until someone answers. AGNDA Front Desk answers your HVAC company's phone 24/7 in English and Spanish, books service calls on your calendar and sends real emergencies straight to your on-call tech.
Why it matters
In a Phoenix summer, a broken AC is an emergency. Homeowners call one company after another until somebody picks up.
Nobody can answer the phone from inside an air handler. Calls during your busiest hours are the easiest to miss.
The first heat wave or cold snap brings more calls than your office can take. Every one that goes to voicemail is a job for someone else.
Night and weekend calls are often repairs ready to book now. Voicemail rarely wins them.
What it does
Set up around your services, service area, hours and on-call schedule. AGNDA Front Desk isn't plug and play like a Netflix subscription. Every business answers the phone differently, so we learn how yours works and build the receptionist around it. That's why it's quote-based.
Day, night, weekends and peak season. Homeowners get an answer, not voicemail.
No AC, no heat, or whatever you define as urgent goes straight to the right person on your team.
Connects to your calendars and books repairs, maintenance and estimates while the caller is on the phone.
Service area, hours, what you work on and other questions you hear every day, answered your way.
Every caller can be helped in English or Spanish.
Your services, rules and team. We set it up, test it and update it as your business changes.
Is this you?
AGNDA Front Desk isn't plug and play like a Netflix subscription. Every business answers the phone differently, so we learn how yours works and build the receptionist around it. That's why it's quote-based.
How we set it up
We learn your business: services, hours, service area, the questions callers ask, and what counts as urgent.
We set up AGNDA Front Desk around your answers, your calendars and who each urgent call should go to.
We call it ourselves, in English and Spanish, until it handles your real calls the way you would.
Your calls start getting answered, day and night. As your business changes, we update it.
Questions
Don't see your question? Ask it on a free call, or email Ray@agnda.biz.
It answers your phone when your team can't. AGNDA Front Desk answers HVAC calls 24/7 in English and Spanish, answers common questions, books service calls on your calendar and transfers emergencies to the right person.
You decide what counts as an emergency and who is on call. AGNDA Front Desk transfers those calls to that person, including nights and weekends.
No. AGNDA is based in Phoenix, and we set up AGNDA Front Desk for HVAC companies anywhere in the US.
It's quote-based, because every HVAC company is set up differently. We learn your services, hours and on-call rules first, then give you a quote.
No. AGNDA Front Desk isn't plug and play. We build and test it around your company before it goes live, so it answers calls the way you would.
Tell us how your HVAC company handles calls today, including after hours and peak season. We'll show you how AGNDA Front Desk would answer them and send a quote.